We value your trust and are committed to safeguarding your personal information with care, discretion, and respect.
Thank you for visiting MAEL FEMME. We respect your privacy and are committed to protecting any personal information you provide to us. This Privacy Policy explains how we collect, use, store, and, in certain circumstances, disclose your personal information.
Protecting personal data and maintaining your confidence are matters of great importance to us. We therefore collect and process your information only where necessary and in accordance with this Privacy Policy and applicable law.
You may browse our website without providing personal details. During such visits, you remain anonymous unless you sign in to your account.
We may collect, store, and process your information for the purpose of handling purchases, providing services, and communicating with you in relation to your orders. The information collected may include title, full name, gender, date of birth, email address, billing address, delivery address, telephone number, fax number, payment details, card payment details, or bank account details.
Information provided by you may be used to process orders, supply requested services or information through the website, and respond to your requests more effectively.
We may use your personal information to manage your account, verify and complete online transactions, identify visitors to the website, conduct demographic research, and provide information relating to products and services. If you no longer wish to receive marketing communications, you may opt out at any time.
We may also use anonymized data for market research and statistical analysis. Such information will not personally identify you, and you may decline participation at any time.
We may share your name and delivery address with selected third parties solely for the purpose of fulfilling your order, such as courier services or delivery providers.
Your order details are stored securely by us and are not made publicly available. However, you may access certain order-related information by signing in to your account on our website, including completed orders, dispatched items, and your registered subscription preferences.
You are responsible for maintaining the confidentiality of your account credentials and personal data. You must not disclose your password to any third party. MAEL FEMME shall not be responsible for any misuse of your password unless such misuse arises directly from our fault.
We implement appropriate technical and security measures to prevent unauthorized or unlawful access to, or accidental loss, destruction, or damage of, your information.
We strongly advise customers not to transmit payment information through email. MAEL FEMME shall not be liable for any loss arising from the exchange of confidential information over the internet or by email.
Any attempt to interfere with the website, alter data structures, distribute harmful software, gain unauthorized access, or damage the system is strictly prohibited. Any violation may result in suspension of rights and legal action where necessary.
All transaction information will remain confidential, except where disclosure is required by competent legal authorities in accordance with applicable law.
The terms, conditions, and contents of this website are governed by the laws of Vietnam. Any dispute or legal matter arising in connection with this website shall be subject to the jurisdiction of the competent courts of Vietnam.
You have the right to request access to your personal data and to ask us to correct any inaccuracies in your information at no cost. You may also request, at any time, that we cease using your personal data for marketing purposes.
Sign Up For Updates
Enter your email below to receive the latest collections, updates and special news from Maël Femme.
Welcome to your account.
Manage your profile, track orders and enjoy a seamless shopping journey with us.
Choose the brand first to continue
We typically reply in a few minutes